Very good
8.3 /10

Score from 249 reviews

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Best Western Kisumu Hotel, Kisumu

★★★★ Reviews, photos, room rates, address, contact
  • Lake Basin Mall; Kanyakwar; Off Kakamega Rd. , 100-00 Kisumu, Kenya - View on map
8.3 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
Best Western Kisumu Hotel provides a variety of breakfast options, including a buffet and continental selections. The on-site restaurant specializes in African, American, and pizza dishes, with the possibility to request dairy-free, halal, and kosher meals.
Check availability and prices
Important information

Please inform in advance of your expected arrival time. At Best Western Kisumu Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Best Western Kisumu Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Best Western Kisumu Hotel, all special requests are subject to availability and may incur additional charges.
At Best Western Kisumu Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Best Western Kisumu Hotel, the property will contact you with further instructions.

Room Types

Deluxe King Room Description, photos, price, amenities

See photos of the Deluxe King Room
Room standards
  • pajamas,
  • iron,
  • mosquito net,
  • travel adapter,
  • non-feather pillow (synthetic),
  • clothes drying rack,
  • safe deposit box,
  • work desk,
  • bedside socket,
  • sofa,
  • hypoallergenic pillow,
  • seating area,
  • fan,
  • extra-long beds (over 2 metres),
  • ironing facilities (iron and ironing board),
  • air conditioning,
  • tile/marble flooring,
  • wardrobe/closet,
  • hypoallergenic room,
  • heating,
  • feather pillow,
  • cleaning supplies (e.g., for kitchenette),
  • dressing room,
  • trouser press,
  • tumble dryer (for clothes),
  • clothes rack,
  • baby cot/crib
Sanitary facilities
  • private bathroom,
  • hairdryer,
  • body soap,
  • slippers,
  • toilet paper,
  • bathrobe,
  • shower,
  • bidet,
  • shampoo,
  • conditioner,
  • shower cap,
  • toilet,
  • complimentary toiletries,
  • toothbrush,
  • additional toilet
Property technology & media
  • portable wi-fi hotspot,
  • telephone,
  • laptop-sized safe,
  • cable tv channels,
  • satellite tv channels,
  • blu-ray player,
  • television (tv),
  • streaming services (e.g., netflix)
Dining & bars
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • bottled water,
  • tea and coffee making facilities,
  • outdoor dining area (on balcony/patio),
  • minibar,
  • refrigerator,
  • fruit basket (charges may apply),
  • electric kettle
Paid extra services
  • key card access,
  • lockers (in shared rooms/hostels),
  • key access,
  • executive lounge access (depending on room type),
  • bed linen,
  • towels,
  • wake-up call/alarm clock,
  • alarm clock,
  • wake-up service
Location & local attractions
  • city view,
  • lake view,
  • balcony,
  • mountain view,
  • garden view,
  • landmark view
Accessibility for disabled guests
  • shower chair,
  • walk-in shower (no step),
  • upper floors accessible by stairs only (to room),
  • lift access (to room),
  • upper floors accessible by lift (to room),
  • raised toilet
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector

The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit is equipped with 1 bed.

Executive King Suite Description, photos, price, amenities

See photos of the Executive King Suite
Room standards
  • mosquito net,
  • cleaning supplies (e.g., for kitchenette),
  • sofa,
  • baby cot/crib,
  • tile/marble flooring,
  • dressing room,
  • extra-long beds (over 2 metres),
  • iron,
  • non-feather pillow (synthetic),
  • air conditioning,
  • hypoallergenic room,
  • work desk,
  • tumble dryer (for clothes),
  • fan,
  • clothes rack,
  • feather pillow,
  • clothes drying rack,
  • travel adapter,
  • heating,
  • wardrobe/closet,
  • trouser press,
  • pajamas,
  • ironing facilities (iron and ironing board),
  • bedside socket,
  • seating area,
  • safe deposit box,
  • hypoallergenic pillow
Sanitary facilities
  • body soap,
  • shower,
  • toothbrush,
  • complimentary toiletries,
  • slippers,
  • bathrobe,
  • conditioner,
  • toilet paper,
  • additional toilet,
  • private bathroom,
  • shampoo,
  • hairdryer,
  • shower cap,
  • toilet
Property technology & media
  • streaming services (e.g., netflix),
  • portable wi-fi hotspot,
  • telephone,
  • blu-ray player,
  • satellite tv channels,
  • cable tv channels,
  • television (tv),
  • laptop-sized safe
Dining & bars
  • electric kettle,
  • refrigerator,
  • bottled water,
  • tea and coffee making facilities,
  • outdoor dining area (on balcony/patio),
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • fruit basket (charges may apply),
  • minibar
Paid extra services
  • wake-up service,
  • key access,
  • alarm clock,
  • bed linen,
  • wake-up call/alarm clock,
  • lockers (in shared rooms/hostels),
  • executive lounge access (depending on room type),
  • towels,
  • key card access
Location & local attractions
  • patio,
  • balcony,
  • landmark view,
  • lake view,
  • garden view,
  • city view,
  • mountain view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • walk-in shower (no step),
  • lift access (to room),
  • upper floors accessible by stairs only (to room),
  • shower chair,
  • raised toilet
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This air-conditioned suite includes a TV with streaming services, a private bathroom as well as a balcony with lake views.

Standard Twin Room Description, photos, price, amenities

See photos of the Standard Twin Room
Room standards
  • heating,
  • seating area,
  • cleaning supplies (e.g., for kitchenette),
  • safe deposit box,
  • work desk,
  • iron,
  • interconnecting rooms available,
  • hypoallergenic pillow,
  • baby cot/crib,
  • air conditioning,
  • bedside socket,
  • hypoallergenic room,
  • mosquito net,
  • fan,
  • dressing room,
  • non-feather pillow (synthetic),
  • trouser press,
  • clothes drying rack,
  • wardrobe/closet,
  • feather pillow,
  • travel adapter,
  • tile/marble flooring,
  • ironing facilities (iron and ironing board),
  • clothes rack,
  • tumble dryer (for clothes)
Sanitary facilities
  • bathrobe,
  • additional toilet,
  • slippers,
  • toilet paper,
  • toilet,
  • body soap,
  • conditioner,
  • private bathroom,
  • toothbrush,
  • shower,
  • complimentary toiletries,
  • shampoo,
  • hairdryer,
  • shower cap
Property technology & media
  • streaming services (e.g., netflix),
  • cable tv channels,
  • laptop-sized safe,
  • telephone,
  • satellite tv channels,
  • television (tv),
  • portable wi-fi hotspot,
  • blu-ray player
Dining & bars
  • electric kettle,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • refrigerator,
  • minibar,
  • bottled water,
  • outdoor dining area (on balcony/patio)
Paid extra services
  • wake-up call/alarm clock,
  • towels,
  • key access,
  • key card access,
  • alarm clock,
  • wake-up service,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • executive lounge access (depending on room type)
Location & local attractions
  • garden view,
  • mountain view,
  • lake view,
  • city view,
  • balcony,
  • landmark view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • walk-in shower (no step),
  • lift access (to room),
  • shower chair,
  • raised toilet,
  • upper floors accessible by stairs only (to room)
Family & entertainment
  • socket safety covers,
  • baby safety gates (e.g., for stairs in apartment)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

The spacious double room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit provides 2 beds.

Standard King Room - Wheelchair Accessible Description, photos, price, amenities

See photos of the Standard King Room - Wheelchair Accessible
Room standards
  • non-feather pillow (synthetic),
  • work desk,
  • feather pillow,
  • mosquito net,
  • ironing facilities (iron and ironing board),
  • iron,
  • tile/marble flooring,
  • seating area,
  • travel adapter,
  • baby cot/crib,
  • cleaning supplies (e.g., for kitchenette),
  • wardrobe/closet,
  • heating,
  • dressing room,
  • safe deposit box,
  • clothes drying rack,
  • trouser press,
  • hypoallergenic pillow,
  • hypoallergenic room,
  • air conditioning,
  • fan,
  • clothes rack,
  • tumble dryer (for clothes),
  • bedside socket
Sanitary facilities
  • toothbrush,
  • toilet,
  • slippers,
  • bathrobe,
  • additional toilet,
  • toilet paper,
  • conditioner,
  • body soap,
  • hairdryer,
  • shower cap,
  • complimentary toiletries,
  • private bathroom,
  • shampoo,
  • shower
Property technology & media
  • telephone,
  • satellite tv channels,
  • television (tv),
  • portable wi-fi hotspot,
  • cable tv channels,
  • streaming services (e.g., netflix),
  • laptop-sized safe,
  • blu-ray player
Dining & bars
  • minibar,
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • tea and coffee making facilities,
  • electric kettle,
  • refrigerator,
  • bottled water,
  • outdoor dining area (on balcony/patio)
Paid extra services
  • lockers (in shared rooms/hostels),
  • wake-up service,
  • executive lounge access (depending on room type),
  • key access,
  • bed linen,
  • wake-up call/alarm clock,
  • key card access,
  • towels,
  • alarm clock
Location & local attractions
  • balcony,
  • city view,
  • lake view,
  • garden view
Accessibility for disabled guests
  • lowered sink,
  • toilet with grab rails,
  • walk-in shower (no step),
  • roll-in shower,
  • raised toilet,
  • adapted bathtub,
  • shower chair,
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • entire unit wheelchair accessible
Family & entertainment
  • socket safety covers,
  • baby safety gates (e.g., for stairs in apartment)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

The spacious double room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit provides 1 bed.

Standard King Room Description, photos, price, amenities

See photos of the Standard King Room
Room standards
  • clothes drying rack,
  • baby cot/crib,
  • safe deposit box,
  • travel adapter,
  • interconnecting rooms available,
  • hypoallergenic pillow,
  • heating,
  • trouser press,
  • cleaning supplies (e.g., for kitchenette),
  • dressing room,
  • clothes rack,
  • seating area,
  • bedside socket,
  • wardrobe/closet,
  • fan,
  • air conditioning,
  • non-feather pillow (synthetic),
  • ironing facilities (iron and ironing board),
  • tile/marble flooring,
  • hypoallergenic room,
  • tumble dryer (for clothes),
  • iron,
  • mosquito net,
  • work desk,
  • feather pillow
Sanitary facilities
  • slippers,
  • conditioner,
  • additional toilet,
  • toilet,
  • shampoo,
  • hairdryer,
  • body soap,
  • toilet paper,
  • complimentary toiletries,
  • private bathroom,
  • toothbrush,
  • bathrobe,
  • shower,
  • shower cap
Property technology & media
  • satellite tv channels,
  • television (tv),
  • streaming services (e.g., netflix),
  • cable tv channels,
  • portable wi-fi hotspot,
  • laptop-sized safe,
  • blu-ray player,
  • telephone
Dining & bars
  • outdoor furniture (on balcony/patio),
  • outdoor dining area (on balcony/patio),
  • electric kettle,
  • tea and coffee making facilities,
  • minibar,
  • refrigerator,
  • bottled water,
  • wine glasses
Paid extra services
  • towels,
  • lockers (in shared rooms/hostels),
  • bed linen,
  • executive lounge access (depending on room type),
  • alarm clock,
  • wake-up service,
  • key card access,
  • wake-up call/alarm clock,
  • key access
Location & local attractions
  • garden view,
  • mountain view,
  • balcony,
  • landmark view,
  • city view,
  • lake view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • walk-in shower (no step),
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • shower chair,
  • raised toilet
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit is equipped with 1 bed.

Choose your ideal room at Best Western Kisumu Hotel

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Deluxe King Room
  • Executive King Suite
  • Standard Twin Room
  • Standard King Room - Wheelchair Accessible
  • Standard King Room

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

Before booking, check other guests' reviews

Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, private parking area

On-site activities & leisure On-site activities & leisure

nearby golf course (within 3 km), fishing opportunities, hiking trails accessible, cycling routes, on-site water sports, hotel movie nights, guided walking tours, guided bike tours, special themed dinners, bar happy hour, local culture tours or classes, live music and performances, live sports broadcasts

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

massage therapies, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage

Transport & getting around Transport & getting around

convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, guest lounge / tv room, patio/outdoor seating, designated picnic spot

Family & entertainment Family & entertainment

outdoor children's play area, fun karaoke nights, dedicated entertainment team, scheduled evening entertainment, selection of board games/puzzles, children's outdoor recreation equipment, child safety gates provided

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, braille signage, tactile guidance signs, audio assistance cues, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.

Check availability and prices

Check-in, check-out, and payment policies

Check-in

From 12:00 hours

Check-out

Until 10:00 hours

Children and extra beds

Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about Best Western Kisumu Hotel
All reviews in one place!

9/10
Nice location in town, close to attractions. Breakfast was good with variety. Staff friendly and helpful. Room clean, coffee good. Easy check-in and check-out. Tilapia served in restaurant tasty. Overall good value for money.

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Frequently Asked Questions (FAQ)

Social distancing and disinfection are enforced. Details on our website.
Prices vary by date and other factors. Please provide dates for accurate information.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Deluxe King Room
  • Executive King Suite
  • Standard Twin Room
  • Standard King Room - Wheelchair Accessible
  • Standard King Room
Yes, Best Western Kisumu Hotel has a pool.
Yes, the property is often chosen by families.
Yes, guests can conveniently leave their car at the on-site parking area, ensuring easy access and security.
Absolutely, upon request, our chef prepares special dietary meals (e.g., gluten-free, vegetarian). Please inform us in advance.
Yes, our team of professional therapists offers a wide range of relaxing, sport, and therapeutic massages.
Yes, for our youngest guests, we have prepared a safe and modern outdoor playground.
Of course, upon request, we issue VAT invoices for our services. Please make your request at the reception.
Check availability and prices